There are still a number of individuals and companies out there that think the Inland Revenue won’t pursue them to the ends of the earth regarding tax debts – you need to wake up, seriously!

HMRC compliance visits and tax investigations take on real significance when you focus on HMRC’s mission to maximise tax take, as such its stated litigation settlement strategy (LSS) aims to push for a full settlement or court action if it believes it has a better than 50/50 chance of winning.

Now the issue is always the fact that HMRC have deep pockets when it comes to arguements, you only have to look at some of the employment status cases that have taken 3/5 years to conclude but the cost in terms of money, time and effort expended by HMRC (and delayed cash flow for the government’s coffers – this is most likely the issue) in pursuing these disputes is mounting.

Therefore some in HMRC are considering using a more “common sense” approach – can it be possible?

A new unit would split the dispute resolution unit from the anti avoidance division. The mission of the new unit would be to resolve the disputes more quickly; thus improving cash flow, even if the speedier resolution means a lower tax bill – I can’t see that being popular within HMRC, can you? So stick with the principle of getting things as correct as possible in the first place and if you’re not sure give us a call on 0800 917 9176 as a PAYE/NIC healthcheck could save your company, in more ways than one!

HMRC almost on a daily basis have had to issue notes on their Tax Health Plan (strange term for what is a tax investigation programme into the medical profession, let’s have a spade is a spade). The latest is that dentists are to be included and they have been generous enough to say that other such professionals can come forward too – but not with the same protection regarding penalties etc – do they think people are stupid!

If you do have a problem then you need to take sound professional advice before you embark on a disclosure – you wouldn’t operate on a patient if you didn’t have the necessary training, so don’t dabble with this

One major concern that is shining through on this disclosure opportunity and the “incentives” being offered is why is it being restricted to the medical profession? You may think that this is HMRC’s project of choice at the moment so they are focusing on this – not so, fish and chip shops are right in the firing line but guess what no disclosure benefits for these people – something doesn’t quite sit comfortably with this – are we making moral judgements about who is honest and who isn’t by the profession they have chosen?

HMRC have made cutbacks and are still doing so, they have removed the personal contact with local offices to develop call centres (don’t we just love those, press 1 for yes – oh no it’s spreading) but HMRC have excelled themselves when it comes to the task of answering the phones.

Most companies have a policy of answering the phone within a certain amount of rings, not HMRC if latest stats are anything to go by – only 43% of calls were answered and if that wasn’t bad enough, in the child tax credit renewal period only a third of calls were answered. Now it’s easy to blame the staff but don’t – there aren’t enough of them, they are under pressure to limit call times (to the extent that they have been known to hang up if the call is “taking” too long – but think where that pressure is coming from), they are not trained well enough – client rings up on three separate occasions and get’s three different answers – you can’t rely on the advice from HMRC staff but perish the thought that you do and get it wrong. Tax enquiry, employer compliance review, tax investigation – you name it and it can and will happen